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Operations Manager
Level 5 Apprenticeship
Start Date:
Flexible, throughout the year
Cost:
£7,000 (funded by the levy or 95% government grant)
Duration:
17 months + 3 months for End Point Assessment
Overview
Designed for experienced professionals managing teams, projects, or departments, this programme is ideal for those responsible for operational planning and strategic implementation. Whether you're stepping into senior leadership or seeking to sharpen your skills, this apprenticeship equips you to lead with confidence and impact.
Employer Benefits
Equip managers with strategic and operational leadership skills
Drive business growth and operational excellence
Training tailored to your organisational goals
Fully funded for levy payers – cost-effective staff development
Build a pipeline of senior leaders from within
Boost retention, engagement, and cross-departmental performance
Learner Benefits
Achieve a nationally recognised Level 5 qualification
Master strategic leadership, project management, and resource planning
Apply learning directly to workplace challenges
Strengthen decision-making, problem-solving, and communication skills
Open pathways to senior management and director-level roles
No tuition fees – funded via the Apprenticeship Levy or government support
Key Skills
During the apprenticeship, you will master the essential knowledge, skills and behaviours required of high-performing operational leaders. You will also enhance your:
Strategic planning and organisational governance skills
Ability to lead and manage high-performing teams
Understanding of change and project management
Appreciation of financial management and commercial awareness
Expertise in building stakeholder relationships
Professional Qualifications
Apprentices will be able to study for the Chartered Management Institute Level 5 Diploma, alongside their apprenticeship.
Who Is This For?
Designed for individuals already in or moving into middle management, with responsibility for delivering organisational goals, managing teams, and driving performance across departments.
Typical Job Roles
Operations Manager
Department Manager
Regional Manager
Divisional Manager
Specialist Manager
Head of Function
Delivery Method
Online or face-to-face live tutor-led masterclasses, guided self-study, practical workplace tasks, and 1:1 mentoring support.
Career Progression
On successful completion of the apprenticeship, you will have the knowledge and experience to progress to more senior roles, including Senior Manager, Divisional Lead or Director.
Interested?
To learn more about apprenticeships and how they could benefit you, fill in our short enquiry form and a member of our team will be in touch for a no-obligation chat.
Who Are Workpays?
Workpays is a multi-award-winning training provider that supports businesses and individuals to make small changes that lead to big differences.
We partner with businesses to upskill their workforce and attract high-quality talent, enabling them to outperform their competitors. We empower individuals to take the first and next steps in their career, building their confidence and expertise.