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Financial Services Administrator

Financial Services Administrator

Level 3 Apprenticeship

Start Date:

Flexible, throughout the year

Cost:

£10,000 (funded by apprenticeship levy or levy transfer)

Duration:

14 months + 3 months for End Point Assessment

Category:

Financial Services

Overview

Financial Services Administrators provide the operational backbone of financial services businesses, processing applications, maintaining compliant records and supporting advisers and customers alike. This apprenticeship builds core technical knowledge of financial products and regulation, alongside the accuracy and professionalism the sector demands.

Employer Benefits

  • A more efficient, compliant administrative function

  • Reduced errors and improved processing times

  • Better support for advisers and front-line teams

  • A strong entry route into a regulated profession

Learner Benefits

  • Gain a nationally recognised Level 3 qualification

  • Build technical knowledge of financial products and regulation

  • Develop the accuracy and attention to detail the sector demands

  • Open a clear pathway into wider financial services careers

Key Skills

During the apprenticeship, you will develop your understanding of financial products, regulatory requirements and administrative processes, alongside your attention to detail and record keeping. You will also strengthen your:

  • Customer communication within a regulated environment

  • Use of financial services systems and software

  • Risk awareness and compliance

  • Organisational and prioritisation skills

Professional Qualifications

While this apprenticeship does not lead to a mandatory professional qualification, it provides a strong technical foundation for further study, such as CII or LIBF qualifications.

Who Is This For?

The Financial Services Administrator apprenticeship suits individuals entering financial services administration, within banks, insurers, mortgage brokers or financial advice firms.

Typical Job Roles

  • Financial Services Administrator

  • Client Services Administrator

  • Operations Support Administrator

EPA Assessment Method

  • Written Project Report

  • Presentation/Q&A

Delivery Method

Online or face-to-face live tutor-led masterclasses, guided self-study, practical workplace tasks, and 1:1 mentoring support.

Career Progression

On completion, apprentices are well placed to progress into Financial Services Customer Adviser, Paraplanner or specialist administration roles.

Interested?

To learn more about apprenticeships and how they could benefit you, fill in our short enquiry form and a member of our team will be in touch for a no-obligation chat.

Who Are Workpays?

Workpays is a multi-award-winning training provider that supports businesses and individuals to make small changes that lead to big differences.

We partner with businesses to upskill their workforce and attract high-quality talent, enabling them to outperform their competitors. We empower individuals to take the first and next steps in their career, building their confidence and expertise.

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