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Streamlining Recruitment and Empowering Local Talent with Costco and Workpays


Costco's HR Manager delivering induction to Workpays learners

Overview

At Workpays, we believe that small changes can lead to a big difference, both for businesses and the communities they serve. Our recent collaboration with Costco is a testament to how targeted support and tailored training can streamline recruitment processes while making a meaningful impact on local communities. By working closely with Costco, we helped them secure high-quality candidates for their Derby location, all while equipping local talent with valuable skills and qualifications.


Challenge

Costco needed a hassle-free way to recruit skilled candidates for their Derby location. The challenge was to find and prepare individuals who not only met Costco’s requirements but were also ready to thrive in a customer-focused environment. Meanwhile, Workpays aimed to provide opportunities for local job seekers, empowering them with the skills necessary to secure long-term employment.


Our Approach

Workpays took on the responsibility of sourcing and pre-screening up to 30 potential candidates from the local community. Each candidate underwent a fully funded Level 1 Customer Service qualification to ensure they were well-prepared for the advertised roles at Costco. Following this training, Dominic Flanagan, Costco’s National HR Manager, visited our Derby centre to deliver an introductory session, giving candidates a deeper insight into Costco and the roles they were applying for.


Outcomes

The result was a streamlined recruitment process that saved Costco time and resources while providing them with a pool of qualified, motivated candidates ready for interviews. For the candidates, this initiative provided not only the opportunity to gain employment but also to upskill and build confidence for future career growth.


Testimonials


Dominic Flanagan, National HR Manager at Costco:"Workpays made the recruitment process easy and seamless. The candidates were well-prepared and motivated, thanks to the training and support they received. This partnership has been invaluable for Costco."


Lesley Winnard, Employer Consultant at Workpays:"At Workpays, our goal is to streamline the recruitment process and remove the hassle for employers. By providing fully funded courses and qualifications upfront, we ensure that candidates are well-prepared and equipped for their interviews, offering a smooth and effective pathway to employment."


Learner from the programme:"The support from Workpays was fantastic. The training not only prepared me for the interview but also gave me confidence in my abilities. I’m excited about the opportunities ahead."


Impact

This collaboration between Workpays and Costco highlights how focused training and support can lead to successful outcomes for both businesses and job seekers. By empowering local talent with the skills they need, Workpays is helping to create a stronger, more resilient community.


If you’re a business looking to streamline your recruitment process or an individual seeking to upskill and secure meaningful employment, Workpays is here to help. Get in touch with us today to discover how small changes can lead to a big difference in your future.





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