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Housing & Property Management
Level 3 Apprenticeship
Start Date:
Flexible, throughout the year
Cost:
£7,000 (funded by apprenticeship levy or levy transfer)
Duration:
15 months + 3 months for End Point Assessment
Overview
Housing & Property Management professionals create and sustain successful tenancies across the private and social rented sectors, balancing customer service with regulatory compliance. This apprenticeship builds the skills to manage tenancies, resolve issues and support communities, whatever the specialism within housing.
Employer Benefits
A more capable, customer-focused housing team
Improved tenancy sustainment and resident satisfaction
Consistent compliance with housing legislation and codes of practice
A structured route to developing future housing specialists
Learner Benefits
Gain a nationally recognised Level 3 qualification
Build genuine expertise across tenancy and property management
Develop skills in resolving complex resident issues
Open a rewarding career path within the housing sector
Key Skills
Throughout the apprenticeship, you will develop your understanding of tenancy law and housing legislation, your case management skills, and your ability to support residents through challenging situations. You will also strengthen your:
Communication and negotiation with residents and stakeholders
Income and arrears management
Anti-social behaviour and safeguarding awareness
Record keeping and compliance
Professional Qualifications
While this apprenticeship does not lead to a mandatory professional qualification, it builds a strong technical foundation relevant to the Chartered Institute of Housing.
Who Is This For?
The Housing & Property Management apprenticeship suits individuals working in housing officer, neighbourhood or tenancy management roles, across social landlords, housing associations or private lettings.
Typical Job Roles
Housing Officer
Neighbourhood Officer
Lettings Officer
EPA Assessment Method
Interview
Assessment of Project
Delivery Method
Online or face-to-face live tutor-led masterclasses, guided self-study, practical workplace tasks, and 1:1 mentoring support.
Career Progression
On completion, apprentices are well placed to progress onto the Level 4 Senior Housing & Property Management apprenticeship or into a specialist housing role.
Interested?
To learn more about apprenticeships and how they could benefit you, fill in our short enquiry form and a member of our team will be in touch for a no-obligation chat.
Who Are Workpays?
Workpays is a multi-award-winning training provider that supports businesses and individuals to make small changes that lead to big differences.
We partner with businesses to upskill their workforce and attract high-quality talent, enabling them to outperform their competitors. We empower individuals to take the first and next steps in their career, building their confidence and expertise.