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Administration Assistant

Administration Assistant

Level 2 Apprenticeship

Start Date:

Flexible, throughout the year

Cost:

£4,000 (funded by apprenticeship levy or levy transfer)

Duration:

12 months + 3 months for End Point Assessment

Category:

Business & Leadership

Overview

Administration Assistants keep day-to-day operations on track, handling the routine tasks that allow teams to focus on their priorities. This apprenticeship builds the core communication, organisation and digital skills needed to manage information, support meetings and events, and provide a professional first point of contact for colleagues and customers.

Employer Benefits

  • A reliable, well-organised addition to your support team

  • More accurate, secure handling of information and records

  • Freed-up time for managers and senior colleagues

  • A cost-effective way to grow talent from entry level

Learner Benefits

  • Gain a nationally recognised Level 2 qualification

  • Build practical workplace skills from day one

  • Develop confidence using everyday digital tools and systems

  • Take your first step into a career in business support

Key Skills

During the apprenticeship, you will develop your ability to communicate professionally across different channels, your organisation and time management skills, and your confidence storing and retrieving information securely. You will also strengthen your:

  • Diary, meeting and event support

  • Accurate data entry and filing

  • Customer and stakeholder communication

  • Following policies and procedures

Professional Qualifications

While this apprenticeship does not lead to a professional qualification, it provides a nationally recognised starting point for a career in administration, with a clear route onto the Level 3 Business Administrator apprenticeship.

Who Is This For?

The Administration Assistant apprenticeship suits individuals starting out in an administrative role, or new to the workplace, in organisations of any size across the public, private and third sectors. There are no formal entry requirements. Employers set their own selection criteria, and we will support apprentices to work towards English and maths where needed.

Typical Job Roles

  • Administration Assistant

  • Office Junior

  • Receptionist

EPA Assessment Method

  • Portfolio of Evidence

  • Project

Delivery Method

Online or face-to-face live tutor-led masterclasses, guided self-study, practical workplace tasks, and 1:1 mentoring support.

Career Progression

On completion, apprentices are well placed to progress onto the Level 3 Business Administrator apprenticeship or into an Administrative Officer role.

Interested?

To learn more about apprenticeships and how they could benefit you, fill in our short enquiry form and a member of our team will be in touch for a no-obligation chat.

Who Are Workpays?

Workpays is a multi-award-winning training provider that supports businesses and individuals to make small changes that lead to big differences.

We partner with businesses to upskill their workforce and attract high-quality talent, enabling them to outperform their competitors. We empower individuals to take the first and next steps in their career, building their confidence and expertise.

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