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Level 2 Customer Service Practitioner Apprenticeship ​

Level 2 Customer Service Practitioner Apprenticeship

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Programme Duration

12 months + 3 months EPA

Tuition Fees

£3,500 for levy employers from levy pot

Category:

Customer Experience

Overview

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Who is this for?

For staff providing first-contact support across all channels.

Key Skills

  • Customer needs

  • Communication

  • Right-first-time delivery

  • Conflict resolution

What can I progress to?

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Please note

We make every effort to ensure the information within our online course directory is accurate and a true representation of the courses we are offering in 2024-25. However, we do reserve the right to make changes if necessary.

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