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Entry Level 3 Award in hospitality and catering

Course Duration

60 Guided Learning Hours

Tuition Fees

This course is free and accessible to anyone who matches the entry requirements.

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About this course

This qualification will give learners the solid entry-level skills needed to progress and be successful within the Hospitality & Catering sector. Learners will progress through a tailor-made programme designed to build knowledge and understanding of how to work safely as well as the skills and qualities needed to work in the industry.

What will I study?

Customer Service in the Hospitality Industry

  • Benefits of good customer service 

  • Communicating with customers

  • Presentation 

Front Office Operations 

  • Purpose and roles of front office

  • Introduction to the Hospitality Industry 

  • Guest Services in the Hospitality Industry 

  • Handling Money in a Sales Situation 

Why study here?

We don’t just develop the knowledge and skills, we go above and beyond to develop interpersonal skills that help you develop your career. Not just filling out a workbook, taking away the foundations of a great career. Practical vocational experience. Linked to businesses in your community – linked to employment opportunities.

Entry requirements

14+ years old
Must have legally lived within the UK for at least 3 years
As part of your enrolment process, you’ll complete some initial screening to identify your current working level and to build your learning plan. As part of this process, we’ll provide you with career information and advice to select the best option for you

Course duration

60 Guided Learning Hours

What courses can I progress to?

Upon completion, you could progress to a diploma in hospitality and catering.

Tuition fees

This course is free and accessible to anyone who matches the entry requirements.

How to apply

To apply for this course, please contact us at

Please note

We make every effort to ensure the information within our online course directory is accurate and a true representation of the courses we are offering in 2023-24. However, we do reserve the right to make changes if necessary.

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