work400Our Safeguarding Policy

Workpays is committed to a positive policy of equal opportunity and strives to support learners wherever possible.  It also has a duty of care to learners and endeavours to ensure that the wellbeing and health and safety of them are a priority at all times. Staff recognise and accept their responsibility to develop awareness of risks and issues involved with safeguarding. The company also recognises that it has a responsibility to protect staff from unfounded allegations of abuse and is committed to working with external agencies to ensure safeguarding of its learners.


The key commitments of Workpays Ltd.’s policy for safeguarding children and vulnerable adults are:

  1. Workpays Ltd is committed to building a 'culture of safety' in which young people and vulnerable adults are protected from abuse and harm in all areas of its service delivery.
  2. Workpays Ltd is committed to responding promptly and appropriately to all incidents or concerns relating to the Health, Safety and Welfare of Learners that may occur and to work with statutory agencies in accordance with the procedures that are set down in 'What to do if you are worried a Child is being abused' (DCSF 2006).
  3. Workpays Ltd is committed to promoting awareness of safeguarding issues throughout its training and learning programmes, in particular at induction and through progress reviews. It is also committed to empowering all learners by promoting and reinforcing their rights to be safe and listened to.


The term ‘learner’ for the purpose of this policy covers learners of Workpays Ltd who study at Workpays Ltd Centres or in the workplace. In addition, it covers learners visiting Workpays Ltd for interviews or on induction.

For the purposes of this policy children are defined in the Children Act 1989 as a person under the age of 18 years. The Safeguarding Vulnerable Groups Act 2006 defines a vulnerable adult as a person aged 18 or over and:

  • receiving a social care service
  • receiving a health service
  • living in sheltered accommodation
  • detained in custody or under probation order
  • requiring assistance in the conducting of his/her affairs
  • receiving a service or participating in an activity targeted at older people, people with disabilities or with physical or mental health conditions
  • being a nursing or expectant mother



Our aims are to carry out this policy by:

  • promoting learner’s rights to be safe and listened to, by creating an environment in our service delivery that encourages young people and vulnerable adults to raise any concerns
  • encouraging learners to develop a sense of autonomy and independence in their learning and development
  • enabling young people/vulnerable adults to have the self-confidence and the vocabulary to resist inappropriate approaches
  • helping learners to sustain beneficial relationships with employers, and where necessary (through additional learning support) with personal relationships
  • working with employers to build their understanding of and commitment to the principles of safeguarding all our young people and vulnerable adults
  • liaising with other statutory agencies to ensure legislative procedures are current

This policy applies to all staff and everyone else working for and on behalf of Workpays Ltd.



  1. In accordance with Every Child Matters outcomes, Workpays Ltd is committed to building a ‘culture of safety’ in which young people, vulnerable adults and those regarded as temporarily vulnerable are protected from abuse and harm in all areas of its service delivery.
  2. Workpays Ltd is committed to responding promptly and appropriately to all incidents or concerns that may occur and to work with statutory agencies in accordance with the procedures that are set down in ‘What to do if you are worried a child is being abused’ (DfES 2006)

Staffing and volunteering

  • We provide adequate and appropriate staffing resources to meet the needs of learners.
  • Candidates are informed in writing of the need to carry out 'enhanced disclosure' checks with the Criminal Records Bureau before posts can be confirmed for those posts that are require it by definition of ‘Regulated Activity’ as defined in the Department for Education document Regulated Activity in Relation to Children: Scope.
  • Workpays Ltd does not carry out any regulated activity with vulnerable adults as defined by the Department of Health document Regulated Activity (Adults)- the definition of regulated activity (adults) as defined by the Safeguarding Vulnerable Groups Act 2006.
  • Any new or existing member of staff may be asked for a Basic Disclosure certificate if the post does not require an enhanced certificate. All candidates will be checked against the  
  • We abide by regulatory requirements in respect of requesting references and DBS checks for staff and volunteers, to ensure that no disqualified person or unsuitable person works at the delivery of services or has access to learners. New staff and volunteers are not given unsupervised access to young people or vulnerable adults pending return of a satisfactory DBS check for those in posts undertaking regulated activity.
  • We abide by the Children Act 2004 and Safeguarding of Vulnerable Groups Act 2006 requirements in respect of any person who is dismissed from our employment, or resigns in circumstances that would otherwise have led to dismissal for reasons of learner protection concern.

We have procedures for recording the details of visitors to all college premises.

  • We monitor learner health and safety at college and in the workplace with arrangements put into place to reduce risks.
  • We ensure that any relevant history of the learner, particularly in relation to potential indicators of abuse or neglect is recorded on their learner profile.
  • We ensure that the Self-Assessment Report evaluates the risk management system in place for vulnerable groups.
  • A annual safeguarding audit will be carried out by the Designated Safeguarding Lead using the NSPCC Safeguarding Audit Tool to identify gaps in safeguarding policy and procedures and advice updates and changes in legislation.
  • All staff and volunteers are required to be aware of and agree to work within the statutory guidelines of the Keeping Children Safe in Education Guidelines from the Department of Education.

Responding to suspicions of abuse

  • We acknowledge that abuse or neglect of basic safety and welfare procedures for learners can take place and that this can take different forms - physical, emotional, and sexual as well as employer’s neglect of legal responsibilities and neglect of parental or statutory responsibilities (including where young people are in care of social services). We also acknowledge that this can take the form of ‘virtual’ or internet based abuse or neglect.
  • We recognise that when young people or vulnerable adults are suffering from physical, sexual or emotional abuse, or may be experiencing neglect, this may be demonstrated through the things they say (direct or indirect disclosure) or through changes in their appearance, their behaviour, or their play.
  • Where such evidence is apparent, a member of staff makes a dated record of the details of the concern on a Problems and Issues form and discusses what to do with the Operations manager. The matter is then forwarded to the Safeguarding Officer for investigation and action. Disclosure records are held by the Safeguarding Officer and stored in a locked cabinet.
  • Staff take care not to influence the outcome either through the way they speak to or question young people/vulnerable adults.
  • Workpays Ltd continues to welcome the learner whilst investigations are being made in relation to any alleged abuse. The learner may choose to withdraw from learning activities whilst investigations take place. 
  • We follow the procedures as set by the Local Safeguarding Board in relation to the delivery of services’ and designated roles and tasks in supporting the learner, family, and employer subsequent to any investigation.

All suspicions and investigations are kept confidential and shared only with those who need to know.  Any information is shared under the guidance of the Local Safeguarding Board and Local Authority Designated Officer.  

Allegations against staff

  • We ensure that all learners and employers know how to complain about staff, which may include an allegation of abuse or neglect of statutory duties.
  • We follow the guidance of the Local Safeguarding Board when responding to any complaint that a member of staff or volunteer has abused a learner. Each Operations manager knows that the Designated Safeguarding Lead is to be made aware immediately of any allegation or complaint against a member or staff or volunteer. 
  • We respond to any disclosure by learners or employers that abuse by a member of staff may have taken, or is taking place, by first recording the details of any such alleged incident on a Safeguarding Concern form.
  • We refer any such complaint immediately to the local authority's designated officer (LADO) to investigate.
  • We co-operate entirely with any investigation carried out by the local authority, police, or Independent Safeguarding Authority.

Disciplinary action

  • It is a criminal offence for a person over 18 in a position of trust to enter into a sexual relationship with any learner under 18 years old, even if the relationship is consensual. If allegations are made against staff the same procedures as outlined above must be followed.  If a member of staff suspects abuse, whether sexual or otherwise, from another member of staff, the Safeguarding Officer is informed.  Depending on the severity of the allegations outside agencies may be informed and/or the staff disciplinary procedure may be invoked. 
  • Where a member of staff or a volunteer is dismissed from the delivery of services or internally disciplined because of misconduct relating to a learner, we notify the Independent Safeguarding Authority so that appropriate action is taken.
  1. Workpays Ltd is committed to promoting awareness of learner abuse issues throughout its training and learning programmes for adults. It is also committed to empowering learners through its provision; promoting their right to be safe and listened to.


  • We seek out training opportunities for all staff involved in the delivery of services to ensure that they are able to recognise the signs and symptoms of possible physical abuse, emotional abuse, sexual abuse and neglect and so that they are aware of the local authority guidelines for making referrals.
  • We ensure that all staff know the procedures for reporting and recording their concerns in the delivery of services by checking understanding at appraisal (“any training required”) and during monthly meetings.


  • We introduce key elements of The Safe Learner Model into our programme to promote the personal, social and emotional development of all young people/vulnerable adults, so that they develop understanding of why and how to keep safe. This is done by way of induction, embedding within programmes and is documented during progress reviews.
  • We create within the delivery of services a culture of value and respect for the individual, having positive regard for learners heritage arising from their colour, ethnicity, languages spoken at home, cultural, social background and their abilities, learning difficulties or illness’s. This is reinforced during progress reviews and lesson delivery.
  • We ensure that this is carried out in a way that is developmentally appropriate for the learner.

This policy is reviewed annually, or when new legislation/best practice is released.

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