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Getting support from Workpays can be a life-changing experience and we realise that you may have a lot of questions.

We believe in making things simple, so here’s a collection of the most common questions we get asked. There may also be some jargon you don’t understand. Don’t worry, just visit the Workpays JARGON BUSTER.

If you have any questions that aren't covered on this page, please don't hesitate to get in touch with us by calling 01623 441461 or emailing enquiries@workpays.co.uk

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Whether you are an employer or someone looking for an apprenticeship, Workpays can provide the answers to your questions.

Higher apprenticeships are a work-based learning framework based around Level 4 Diploma in Employment Related Services (accredited by EDI). The framework includes functional skills in English, Maths and ICT at level 2, Personal Learning and Thinking Skills and Employee Rights and Responsibilities.

The Levy is calculated on 0.5% of the payroll bill of all employees across the whole of the UK including Scotland, Wales and NI.  Employers will not pay the first £15k of the Levy. This means that the payroll bill must be £3m before an employer starts paying.  SEE THE APPRENTICESHIP LEVY PAGE FOR MORE INFORMATION.

Workpays help people to get real jobs and employers to upskill their workforce.  We're here to help if you have questions.

Employment related services (ERS) is a term used to describe anyone delivering contracts or service that help people into employment and / or support them to sustain their employment, with contracts usually being delivered and fulfilled on behalf of government departments.

At Workpays, we realise that not everyone learns in the same way. Check out these FAQs.

Work-based learning refers to any form of higher education learning that is based wholly or predominantly in a work setting. This form of education tends to be an invaluable way of building real-life experience whilst expanding skill sets.

Workpays is the National Apprentice Service representative across the Midlands and support 650 schools.

Workpays presentations provide Impartial information for students aged 15 to 18.


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